At Cbeyond, small business is our only business, and we recognize that earning the admiration of our customers takes more than simply delivering a product or service - it requires delivering a superior experience. That's why we focus on ways we can help you, so we'll be your one stop shop for all your small business's IT services and communications needs.
In today’s business environment, it’s not simply what a company says that reflects their identity, it’s also how they say it. A strong voice brand can clearly convey a company’s core messages and values through spoken and written words. A company’s brand is delivered in many ways, including greetings, voicemail prompts, out-of-office recordings.
Cbeyond voice and broadband expert Melanie Kreh provides three strategies to ensure your company accurately represents itself through spoken word.
For some small businesses, answering the phone can be a full-time job. With Cbeyond’s automated call routing solution, Virtual Receptionist, businesses can automatically route inbound calls to the appropriate recipient. With a text-to-speech interface and routing technology, Virtual Receptionist simplifying communication and improves efficiency for small businesses.
Cbeyond voice and broadband expert Melanie Kreh explains the benefits of Virtual Receptionist and provides tips to customize the product to your business.
In lieu of a person, many small businesses rely on automated attendant systems to connect incoming calls to employees. While many of these virtual operators offer functionality, most lack individuality. When shopping for a business-class phone system, make sure to invest in a service that is customizable and flexible in meeting the requirements of your office operations.
Cbeyond voice and broadband expert Melanie Kreh presents the features a business should consider when evaluating a phone system.
With the more and more business conducted through smart phones, many business owners are concerned about the security of their employees’ smart phones. Oftentimes, the information stored on the smart phone is more valuable than the device. But fear not, many corporate e-mail solutions can retrieve data and delete any confidential data from a lost device.
In this video, Melanie Kreh explains how a corporate e-mail solution can offer reliable smart phone security in today’s mobile business world.
The mobile phone has changed the way many companies do business. With today’s mobile capabilities, small businesses can more quickly react to customers and deliver solutions faster. For small businesses with mobile workforce, leveraging technology that increases workforce visibility and productivity, while reducing costs and enhancing service is a no-brainer.
In this video, Melanie Kreh explains how Cbeyond’s Mobile Workforce Manager can help small businesses better manage resources, costs and data.
The widespread adoption of smart phones has given businesses a powerful way to leverage technology and turn downtime into productive time. The ability to forward calls, integrate e-mails and receive text alerts are a few ways smart phones have enabled small business employees to remain productive, no matter where they are.
Mobility expert Melanie Kreh provides some insight into the use of text messages as an appropriate business communications tool and how they can help employees communicate. Cbeyond, a small business communication and IT services provider to more than 52,000 small businesses across the U.S., provides a portfolio mobility solutions including BlackBerrys and location-based services.
Cbeyond’s mobility expert, Melanie Kreh, explains how Mobile Workforce Manager provides small business owners innovative ways to track mobile employees and reduce operational costs. Cbeyond, a small business communication and IT services provider to more than 52,000 small businesses across the U.S., provides a portfolio of mobility solutions, including smart phones and mobile apps.
The explosion of smart phone devices has presented businesses with more efficient ways of providing solutions. However, this new norm also presents new challenges. With Cbeyond’s Mobile Workforce Manager, business owners can promote employee accountability and ultimately drive business growth.
Melanie Kreh examines how Mobile Workforce Manager can streamline workflow, reduce costs and enhance productivity.
